TICKET SALES TERMS & CONDITIONS

Services Provided: TIX is a worldwide broker of entertainment tickets, including concerts, theater and sporting events.  TIX specializes in obtaining hard to get tickets to sold out events.  Through our many sources we are able to get a wide variety of seats to almost any event, in any city. 

TIX is in no way associated or authorized by the National Collegiate Athletic Association, NFL, NBA, NHL, MLB, NFR., NASCAR, USTA, US Open, all logos and terms are trademarked and these terms are used for factual description purposes only.  We have no association with Ticketmaster, Tickets.com or any other ticketing company or agency, box office or producer, theater, stadium or arena, or performer, artist, etc..

The courier must deliver it to the address on the package. They can not deliver it to any other address. If you have any specific delivery requirements please make those arrangements when you place the order.

Tickets are normally sent to your credit card billing address.  The Billing Address will be verified with your credit card company so you must use the exact address that your statements are mailed to.

Should you require that the order be shipped to an alternate address we will require you to complete and fax us a CREDIT CARD AUTHORIZATION FORM  and a signed copy of the invoice along with legible copies of your driver's license and the credit card that was used. This is done to protect both of us against fraudulent use. Your order will be canceled if this documentation is not provided.

Should you require that the courier deliver the shipment without obtaining a signature we will require you to complete and fax us a CREDIT CARD AUTHORIZATION FORM  and a signed copy of the invoice along with legible copies of your driver's license and the credit card that was used. This is done to protect both of us against fraudulent use.  Your order will be canceled if this documentation is not provided.  We will not be responsible for lost, stolen or damaged tickets if you waive the signature requirement.

Due to the nature of our business, delivery of tickets could be as late as the day of the event. Ticket delivery time begins once we are in possession of tickets and not when your order is placed.  If you do not receive your tickets at least two (2) business days prior to the event, you must call or email our office so we can track your shipment.  TIX is not responsible for late deliveries if you do not call us at least two business days prior to the event to advise us that you have not received your package.

TIX is not responsible for tickets left at the box office or any other location if client fails to pick up their ordered tickets.  Please call your agent immediately if tickets are not at the box office.  If you are not called back within 5 minutes call our office at 1-800-872-8849 extension 911.  You will be called back with instructions.

In the event tickets are unavailable for a confirmed order, TIX  liability shall be a refund of up to two times the original purchase price.  If delivery of ticket is guaranteed, and the ticket is not delivered, TIX shall provide a refund equal to 100% of the contracted price, unless non-delivery is caused by an Act of God (snowstorm, flood, earthquake, etc.) or courier being unable to deliver tickets due to inability to obtain recipients signature, business closed, invalid address, etc.  If a problem occurs and delivery of an exact ticket location becomes impossible, no penalty shall apply if TIX offers the buyer a comparable ticket at the same or lower price as the contracted ticket.  In the rare instance that a ticket purchased by TIX for a client is later found to have been stolen, counterfeited or reported lost by the original purchaser, and TIX purchased these tickets in good faith, then TIX shall be liable only to refund the full contracted price.  TIX shall not be responsible for late or lost deliveries caused by the courier.

Your name and home address must exactly match the address on your monthly credit card statement from the issuing bank or the transaction will be denied.  Failure to provide a correct billing address will result in delays in processing your order which may result in tickets not being available.  You must also be able to receive the tickets at the credit card billing address; someone must be available to sign for the tickets when they arrive at the billing address; or you must leave a signature waiver note to authorize an unreceipted delivery of tickets. Failure to do so may mean that you will not receive your tickets in time for the event.  TIX will not be responsible for undeliverable tickets.

The Billing Address will be verified with your credit card company so you must use the exact address that your statements are sent.  

Orders that total over $1,000 will require you to complete and fax us a CREDIT CARD AUTHORIZATION FORM  and a signed copy of the invoice along with legible copies of your driver's license and the credit card that was used. This is done to protect both of us against fraudulent use.  Your order will be canceled if this documentation is not provided.

It is a violation of law to place an order or Bid in a false name or with an invalid credit card.  Please be aware that even if you do not give us your real name, your web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you.  Fraudulent users will be prosecuted to the fullest extent of the law.

I understand that TIX will apply a chargeback fee to my account of $25, if I initialize a chargeback with my credit card issuer, to reverse payment without TIX's permission of any of the charges authorized on this form, and I agree to pay this fee if this occurs.

Placing an order through our website acknowledges that you hereby authorize TIX of Connecticut to charge your credit card for this order and subsequent phone purchases.

TICKETS

TICKET RESALE LAWS

Attention New Jersey Residents:
Ticket resale statues in New Jersey currently prohibit ticket brokers from selling tickets for events taking place in the state of New Jersey to New Jersey residents.

We only sell ticket packages to residents of New Jersey for events that take place in the state of New Jersey. Prices for tickets for New Jersey events to New Jersey residents may include one or more of the following components: transportation, accommodations, consultation or party.  Round-trip Transportation departs from Brookfield, Connecticut approximately two hours prior to the event.  Reservations are required at least 7 days in advance by completing the TRANSPORTATION RESERVATION FORM.  The package price includes non-refundable transportation.  There are no partial refunds for failure to use any component of a package.

We only sell ticket/travel packages to residents of New Jersey for events that take place in the state of New Jersey.  The purchaser acknowledges that any tickets included in this sale are being sold at face value and any additional costs reflect the value of the package pursuant to New Jersey Statute. All packages include transportation vouchers.

We do not sell tickets only to residents of New Jersey for events that take place in the state of New Jersey.


Attention New York Residents:
Ticket resale statues in New York currently prohibit ticket brokers from selling tickets for events taking place in the state of New York to New York residents.

We only sell ticket packages to residents of New York for events that take place in the state of New York. Prices for tickets for New York events to New York residents may include one or more of the following components: transportation, accommodations, consultation or party.  Round-trip Transportation departs from Brookfield, Connecticut approximately two hours prior to the event.  Reservations are required at least 7 days in advance by completing the TRANSPORTATION RESERVATION FORM.  The package price includes non-refundable transportation.  There are no partial refunds for failure to use any component of a package.

We only sell ticket/travel packages to residents of New York for events that take place in the state of New York. The purchaser acknowledges that any tickets included in this sale are being sold at face value and any additional costs reflect the value of the package pursuant to New York Statute. All packages include transportation vouchers.

We do not sell tickets only to residents of New York for events that take place in the state of New York.

We only sell ticket/travel packages for Connecticut events. The purchaser acknowledges that any tickets included in this sale are being sold at face value and any additional costs reflect the value of the package pursuant to Connecticut Statute. All packages include transportation vouchers.

We do not sell tickets only for Connecticut events.

GOVERNING LAW

This Agreement and its performance shall be governed by the laws of the state of Connecticut, United States of America, without regard to its conflict of laws provisions. You consent and submit to the exclusive jurisdiction of the state and federal courts located in Fairfield county, the state of Connecticut, United States of America, in all questions and controversies arising out of your use of this site and this Agreement. To the extent allowed by applicable law, any claim or cause of action arising from or relating to your access or use of this site must be brought within two (2) years from the date on which such claim or action arose or accrued.

GENERAL

1.  All TIX offices are independently owned and operated.  TIX is not responsible for any negligent act, error or omission by any independent agent.

2. ATTORNEY'S FEES. If TIX or its affiliates take any action to enforce this Agreement and these terms and conditions, such parties will be entitled to recover from you, and you agree to pay, all reasonable and necessary attorney's fees and any cost of litigation, in addition to any other relief, at law or in equity, to which such parties may be entitled.

3. INJUNCTIVE RELIEF. You acknowledge that a violation or attempted violation of any of this Agreement and these terms and conditions will cause such damage to TIX as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that TIX shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by You, or Your affiliates, partners, or agents, as well as recover from You any and all costs and expenses sustained or incurred by TIX in obtaining such an injunction, including, without limitation, reasonable attorney's fees. You agree that no bond or other security shall be required in connection with such injunction.

4. TERMINATION. TIX may terminate this Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this site or your failure to comply with these terms and conditions. Such termination shall not effect any right to relief to which TIX and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this Agreement and these terms and conditions, all rights granted to you will terminate and revert to TIX and its third party providers or distributors, as applicable.

5. ASSIGNMENT. You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.

6. MODIFICATION. TIX may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.

7.  NO WARRANTIES.  Unless specifically agreed in writing as otherwise, all products, services, advice, merchandise and information available through this Site are provided on an "as is", "as available" basis without warranties of any kind, either expressed or implied, including but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose. Without limiting the above, no warranty or guarantee is made (i) regarding the acceptance of any Bid, (ii) that a User will receive the lowest available price for goods and/or services available through this Site, (iii) regarding the availability of products and/or services through this Site or, where applicable, at any participating retailer or retailer location, (iv) that use of this Site and all software, products or services associated with this Site will be error free, (v) regarding the results that may be obtained from the use of this Site, (vi) regarding the completeness, accuracy, reliability or quality of any information content, data, service, advice or merchandise provided or available through this Site. You expressly agree that the use of this Site is at your sole risk.

8.  THIRD PARTIES.  If you use this Site to submit orders or Bids for or on behalf of a third party ("Third Party"), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site including all rules and restrictions applicable thereto.  Each User using this Site for or on behalf of a Third Party agrees to indemnify and hold TIX and or its agents, employees, and / or affiliates (Covered Party) harmless from and against any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third Party's or the User's failure to fulfill any of its obligations as described above. User is directly responsible for any orders and/or Bids submitted including related fees, charges and performance obligations.

9. ADDITIONAL TERMS. Additional terms and conditions may apply to reservations, purchases of goods and services and other uses of portions of this site, and you agree to abide by such other terms and conditions.

10. SEVERABILITY. These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

11. HEADINGS. The headings used in this Agreement are included for convenience only and will not limit or otherwise affect the terms and conditions herein. 

12.  AGE.  You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site.

13.  PERSONAL USE.  This Site is intended for personal, noncommercial use. 

14.  TICKET DISCLAIMER.  The tickets purchased from this web site are a revocable license and may be revoked and admission refused upon returning the printed price thereon. The facility reserves the right to refuse admission or eject any person violating facility rules, local, state, or federal law, or whose conduct is deemed illegal, disorderly, or offensive by management. Persons entering each facility are subject to being searched for contraband, alcohol, controlled substances, weapons, firearms, fireworks, cameras, video equipment, recording devices which are expressly forbidden in, or on facility premises and subject to confiscation. No smoking in facility and no re-entry to facility on ticket stubs. No bottles, coolers, or containers allowed in facility. TIX, the building management, producers, its agents and participants assume no liability for injury sustained by ticket holder while in attendance at this event.  TIX shall not be liable if the event producers make any changes to the event, seating configuration, time, and/or date.

15.  E-MAIL.  None of the Covered Parties are responsible for any errors or delays in responding to an order and/or Bid caused by an incorrect e-mail address provided by you or other technical problems beyond their control.

16. ENTIRE AGREEMENT. This Agreement, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.

AGREEMENT ACCEPTANCE

Submitting a bid online indicates your AGREEMENT to these terms and conditions.

QUESTIONS 

THANK YOU

We appreciate your business.  Enjoy the show.